Front Desk Coordinator
On behalf of our client, we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment. Compensation: $20-$25 an hour. Benefits: Medical, Dental, Vision, 401k, PTO. Hours of operations are flexible.
Responsibilities:
- Manage filing systems, and organize digital records.
- Respond to client inquiries about forms, deadlines, and procedures.
- Develop and refine communication materials, including templates, worksheets, and formal letters.
- Prepare and distribute documentation.
- Assist tax office staff with administrative tasks.
- Greeting visitors and managing front desk activities.
- Schedule and manage appointments.
Requirements:
- Proven experience in receptionist duties and front desk operations.
- Proficiency in managing multi-line phone systems and handling inbound calls.
- Strong administrative skills, including document preparation and recordkeeping.
- Ability to create and refine communication materials with attention to detail.
- Excellent organizational and multitasking abilities in a dynamic work environment.
- Familiarity with scheduling appointments and managing calendars.
- Strong interpersonal skills and a customer-focused approach.
- Proficiency in Microsoft Office Suite and other relevant software.