Job Location : Stamford,CT, USA
Location: Stamford, CT
Duration 6 month contract to hire
Must Haves:
Day to Day:
Insight Global is seeking a Customer Experience Analyst for one of our clients in Stamford, CT. This person will be responsible for educating and socializing the Digital Service & CX strategy to internal and external partners. They will support the integration of new products and services, regulatory requirements, tools, technologies, and markets into existing operations. They will ensure complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of new products and services. They will ensure all defined business rules/policies are documented and implemented as designed, available technology is leveraged, and function as the liason between the business unit and other organizations. They will review data and make recommendations to the business.