Job Location : New York,NY, USA
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.M - 5:00 P.M Duties & Responsibilities Purpose of Position: Under supervision, is responsible for supervising, coordinating and executing the management of multiple departmental projects or a large-scale and complex project focused on improvement or development of health care setting and/or System-wide initiatives in support of its strategic goals. Supports collaborative development with various business teams and drives process improvements for the successful management of the overall project lifecycle, supporting provision of all deliverables from inception to completion. Assignment Level I Under supervision, performs duties related to the coordination, management, and execution of non-clinical projects, programs, strategic initiatives and related activities. The following are typical tasks for Assignment Level I: Examples of Typical Tasks: 1. Responsible for all aspects of the project lifecycle including planning, scope definition, design, execution and delivery, including development of administrative and operational processes, templates, procedures/protocols and other core documents. 2. Provides overall project/program management activities including utilizing project/program management tools and techniques to organize, plan, execute, report and evaluate project/program objectives. 3. Defines project milestones, and develops and reviews plans and specifications of assigned projects to be familiar with all details and project scope. Prepares and reviews project reports and metrics. 4. Confers with planning personnel to determine the nature and scope of proposed project and programming schedules and with estimating personnel to verify validity of budget estimates. Ensures that adequate funds are budgeted and funds are available before commitments are made. 5. Consults with departmental leadership and other key stakeholders to develop implementation schedules and provides support to the development and implementation of various operational plans and technical/logistical tracking systems to meet operational needs. 6. Coordinates reviews among internal business teams, planning staff, local health care setting administrators and, as directed to ensure optimum efficiency and effectiveness in the coordination of assigned projects. 7. Ensures that scope statements, estimates and contract documents are prepared, in accordance with standards and NYC H+H Operating Procedures. 8. Reviews progress and cost statements including cumulative change order costs to ensure projects remain on schedule and within budgetary limits. Monitors progress against milestones and key deliverables and other performance indicators, and manages risk by proactively anticipating issues and developing contingency plans and solutions. 9. Evaluates funding status and additional requirements for all cost elements such as site design and construction costs. 10. Directs schedule development, monitoring and coordination of assigned projects, and informs appropriate personnel regarding start-up operations and completion dates. 11. Participates in site-assessment activities to examine competencies and capabilities and provides input for training and capacity building to enhance performance. 12. Analyzes problems and critical situations relating to assigned projects and develops alternative solutions with teams; reviews these proposals with staff and defines and implements decisions. 13. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, training, and identifies problems and recommends standard, cost-effective measures and improvements. 14. Performs other related duties, as assigned. Minimum Qualifications 1. Baccalaureate degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or related discipline; and 2. Six (6) years of progressively responsible experience in project and program management, execution, and implementation, three (3) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or related area; or 3. Certification in Project Management (e.g., Project Management Professional (PMP) certification, Program Management Professional (PgMP), Certified Associate in Project Management (CAPM)) and four (4) years of experience as described in #2 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or related area. Department Preferences