Job Location : Epsom,NH, USA
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for Postcard Cabins in Epsom NH.
Job Purpose:
The Lodgekeeper's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Tracking which items belong to whom.
Keeping an updated inventory of laundry detergents.
Prepare for the following day's shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
Tracking maintenance and repairs on laundering equipment.
Ensuring that the facility remains clean at all times.
Anticipating and responding to customers' queries, concerns, and complaints.
Lodgekeeper Requirements:
High school diploma or equivalent is advantageous.
Prior experience in a similar role is preferable.
Familiarity with cleaning detergents and laundering equipment.
Ability to stand for long periods.
Capacity to lift up to 20 pounds unaided.
Basic arithmetic skills.
Outstanding organizational and time management skills.
Excellent analytical and problem-solving skills.
Personable disposition with a knack for customer service.
Available to work shifts and on weekends.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays