Job Title: Senior Learning & Development Specialist
Duration: 18 Months
Location: Foster City, CA 94404
Job Description:
Knowledge:
- Must be able to perform job responsibilities and duties under minimal supervision.
- Strong verbal, written, interpersonal and telephone communication skills are required.
- Ability to interface effectively with all levels.
- Effective team-working skills.
- Must have strong organization and time management skills and be able to manage multiple projects and/or tasks simultaneously.
- Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction.
- Independently understand, follow and implement complex instructions.
- Ability to use good judgment in making decisions.
- Ability to oversee the work of vendors, contractors, and temporary employees.
Specific education and experience requirements:
- 7+ years of experience in Human Resources or related area and a BA/BS.
- Experience in training administration is preferred.
Specific job responsibilities:
- Executes HR-related training-related transactions in LMS including assignment of HR training modules, maintenance of training completions, e-learning testing, activity reporting, etc.
- Supports classroom course delivery and logistics by coordinating and executing course enrollment, course scheduling, preparing course materials, equipment, facilities, etc.
- Generates standard and ad-hoc reports in PeopleSoft and/or LMS.
- Coordinates vendor partnerships including invoices, payments, and contracts.
- Coordinates employee and manager marketing efforts as well as internal communications between Learning & Development, HRBPs, and other training groups.
- Ensures Learning & Development courses are up-to-date and accurate in the LMS.
- Administers 360 and Upward feedback assessments.
- Manages external eLearning vendor, Brainshark, and ensures new users receive training and account set-up.
- Participates in the on-going evolution of the Learning & Development organization in terms of values, operations, and service delivery.
- Contributes to HR projects providing status updates and process flow developments, knowledge transfer and training to the Learning & Development team.