Success Mentor, Big Brothers Big Sisters at the Y
: Job Details :

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! POSITION SUMMARY: Big Brothers Big Sisters at the Y seeks an entry level professional to join our team. This position will focus on supporting the academic and personal development of students in schools. The Success Mentor is responsible for managing a caseload of students, building meaningful relationships, and collaborating with school staff. Responsibilities also include monitoring student attendance, providing regular guidance, and implementing strategies to enhance student engagement and success. Requirements of the role are strong communication, empathy, and organizational skills, with a focus on positively impacting students' educational experiences. The Success Mentor is required to function with a high degree of independent judgment in accordance with the Big Brothers Big Sisters of America (BBBSA) national standards and the standards of the Y in Central Maryland. ESSENTIAL FUNCTIONS: • Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function. • Conduct parent/child enrollments at the child's home or school and provide child safety education and program orientation; assess and refer families for alternative or additional services as needed. • Meet established monthly and annual goals for students by accurately documenting and reporting interaction with students, progress, and attendance changes. • Maintain accurate paperwork and data entry into the agency web-based (Matchforce) system for each student according to agency standards including completion of necessary surveys. • Provide timely and comprehensive reports and recommendations for students in the program based upon consistent contact with students, enrollment information, and assessment. • Nurture and sustain the mentoring experience by building relationships and developing trust with students and families. • Effectively coach and motivate students by applying effective mentoring techniques to improve student attendance and engagement. • Partner with teachers, counselors, administrators, and community organizations to provide support and guidance. • Other Duties as assigned QUALIFICATIONS:

• Minimum of a high school diploma or equivalent.Prior mentoring or teaching experience is preferred.

Experience

• At least two (2) years of work experience in the field of human services or a related field.
• Demonstrated work experience working with both child and adult populations

• Proficiency in the Microsoft Office Suite and the Google Platform

Skills

• Excellent oral and written communication skills.
• Demonstrated ability to: understand and be patient with students' challenges, relate well in multicultural environments, maintain confidentiality throughout daily operations, effectively collaborate with colleagues and school staff, use time effectively, and focus on details.
• Demonstrated ability to problem solve by collecting meaningful data, identifying issues, drawing solid conclusions, and implementing solutions.
• Strong organizational skills and the ability to effectively manage multiple task
• Proficiency in computer skills including Word, Outlook, and Excel.

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.