Switchboard Operator - Onsite Are you interested in a switchboard operator role? You're in the right place! This is an opportunity to work in an On-site call center environment with a supportive and team-oriented work environment.
- Inbound calls only
- Work at a premier medical facility
- Help support our veterans
- Benefits Available
Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Salem, VA. Essential Duties and Responsibilities
- Schedule:
- Days Worked - Saturday, Sunday and Monday 3:00pm - 11:00pm.
- Part Time, 24 Hours a week.
- Must have flexible schedule.
- Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.
- Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.
- Maintains an above average attendance record.
- Follows established standard operating procedures.
Qualifications/Requirements
- High school diploma required
- Prior customer service or call center experience preferred.
- Outstanding verbal communication skills (phone etiquette).
- Detail oriented, ability to multi-task, and highly organized.
- Strong Microsoft Office skills.
- Can work without direct supervision.
*Previous Military encouraged to apply*Please kindly note that all potential candidates must be able to pass an extensive background check