Job Location : Albany,NY, USA
Duties Description The Office Assistant 1 duties in the Division of Licensing Services will include but are not limited to the following: Processing Unit • Assist in searching records for preparation of license histories and certifications. • Process requests to certify documentation for use in other countries (Apostille). • Prepare certified copies of application records. • Maintain licensing files. • Distribute internal mail. • Assist with records retention. • Perform other clerical duties as necessary. Customer Service Counter • Respond to customer inquiries via email. • Assist with maintaining the returned license database and filing. • Perform other clerical duties as necessary. Revenue • Open incoming mail. • Process refund requests and insufficient payments. • Maintain licensing files. • Assist with records retention. • Perform other clerical duties as necessary. Minimum Qualifications Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG-6 or higher and otherwise eligible for transfer under Civil Service Law. A list of titles approved for transfer is available through Civil Service GOT-IT at NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS: The minimum qualifications for Non-Competitive appointment are: There are no minimum education or experience requirements for this title. 55 B/C Appointment: This position is eligible for 55B/C designation and candidates with 55B/C eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55B/C eligibility letter along with their application. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. Additional Comments The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law. We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to ...@dos.ny.gov. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources / ND Telephone 518-###-#### Fax 518-###-#### Email Address ...@dos.ny.gov Address Street 99 Washington Avenue Suite 1150 City Albany State NY Zip Code 12231 Notes on Applying If you are interested and meet the minimum qualifications above, email your cover letter, resume, degree/transcript, and New York State Part 1 Application ( to ...@dos.ny.gov. Please include Title, Location and Vacancy ID # you are applying for in the subject line of your email.