Business Analyst (remote)
: Job Details :


Business Analyst (remote)

HarperCollins Publishers LLC

Job Location : Depew,NY, USA

Posted on : 2025-08-28T17:18:30Z

Job Description :
Assist in gathering, documenting, and validating business requirements. Conduct research and analysis. Organize documentation and post to shared spaces for use by cross functional teams. Track progress against deliverables, provide regular status updates, and alert team leaders to any challenges or potential risks. Collaborate with cross functional teams including ERP solutions, QA, and 3rd party providers to test, and implement systems enhancements and bug fixes. Configure WMS workflows, label formats, and report overlays. Perform daily administrative tasks to execute job processes, monitor for error conditions, manage user profiles. Define test scenarios, execute testing, document failures, and work with technical teams and 3rd party providers to resolve failures. Investigate production issues, work closely with technical teams and 3rd party providers to solve and restore services. Provide status updates to team leaders. Document issue and resolution. Cross train with senior business...Business Analyst, Business, Analyst, Remote, Operations, Team Leader, Technology
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