Chief Operating Officer
: Job Details :

Job Title: Chief Operating OfficerDepartment: ExecutiveReports To: General Manager/CEOFLSA Status: ExemptSafety Sensitive: Yes Summary The Chief Operating Officer (COO) is responsible for leading and integrating the cooperative's electric operations, engineering, and fiber subsidiary functions to ensure safe, reliable, and cost-effective service to members. This executive role works closely with the CEO and senior staff to execute the cooperative's strategic vision and long-term infrastructure plans.Standards of ExcellenceThe standards of excellence represent the code of conduct required of every employee to ensure a culture of excellence is maintained throughout the cooperative.Supports the organization by having sufficient knowledge of programs and services offered and professionally representing the organization in a positive manner. Contributes to high organizational and team performance through a commitment to excellence.Accepts challenges and supports change within the organization. Demonstrates commitment and overcomes resistance through resourcefulness and creative problem-solving.Allocates time and attention based on what is most important to achieve key goals and objectives.Effectively organizes and balances tasks and priorities to keep multiple duties on track.Demonstrates effective skills in obtaining and researching facts and information. Interprets and analyzes information, including instructions and guidelines to make appropriate decisions.Selects and uses appropriate communication methods and demonstrates follow-through with commitments.Observes safety and security procedures and actively demonstrates safe work practices at all times.Exhibits integrity and demonstrates ethical behavior in everyday business conduct.Essential Duties and ResponsibilitiesLeadership ExpectationsServes as a visible leader who champions cooperative values, member service, safety culture, and operational excellenceDrive a culture of safety, continuous improvements, and operational excellence throughout the organizationAnticipates and adapts to evolving member needs, regulatory developments, and technological advancementsFosters cross-functional collaboration, transparency, and alignment across departmentsPromotes innovation, accountability, and continuous improvement at all levelsBuilds and supports high-performing teams through coaching, development, and empowermentFosters a culture of accountability, continuous improvement, and cooperative valuesStrategic OversightLeads long-term planning for infrastructure development, system reliability, and technological innovationAligns operational goals with the cooperative's mission, strategic plan, and service to membersDevelops and manages capital improvement plans and departmental operating budgetsOperational LeadershipOversees the Operations, Engineering, and Fleet departments to ensure efficient, safe, and high-quality construction, maintenance, and outage response programsChampions a proactive safety culture and ensures compliance with OSHA, NESC, and all regulatory requirementsDirects storm restoration and emergency response efforts, including after-hours coordination of field crews, mutual aid requests, and real-time operational decisions to ensure member safety and service continuityMonitors and reports on member satisfaction metrics related to reliability, service quality, and broadband accessEngineering and Fiber Technology LeadershipSupervises the Engineering team in the design, planning, and deployment of electric system improvements and advanced technologiesProvides executive oversight for the cooperative's fiber subsidiary, including network reliability, system integration, and expansion initiativesEvaluates and implements modern utility systems, including SCADA, AMI, OMS, GIS, and other smart grid technologiesBoard and Member RelationsCollaborates with the CEO and Board of Directors to communicate operational performance, risks, and long-range infrastructure needsEnsures operational decisions and service delivery are aligned with the best interests of the membershipRepresents the cooperative in the local community to support awareness of operational goals and member service initiativesCompetenciesStrategic Thinking: Aligns operations with cooperative mission and long-term goals.Leadership & Team Development: Proven ability to inspire, develop, and lead high-performing teams.Technical Expertise: Deep knowledge of electric utility systems, engineering principles, and broadband infrastructure.Financial Management: Skilled in managing multimillion-dollar budgets and long-range capital planning.Regulatory & Safety Compliance: Strong understanding of electric utility regulations and workplace safety standards.Problem Solving: Analytical decision-making to address operational challenges and implement practical solutions.Communication: Excellent written and verbal communication with team members, the Board, and the membership.Change Management: Leads modernization and process improvements effectively. Qualifications Bachelor's degree in Electrical Engineering or related field required; Master's degree preferredMinimum of 10 years of progressive leadership experience in electric utility operations and engineering; cooperative experience strongly preferredIn-depth knowledge of electric distribution systems, construction standards, and system planningExperience with fiber optic networks and broadband infrastructure a plusDemonstrated experience in leading storm recovery or emergency operational responses in utility settings, with ability to manage 24/7 demands during crisis eventsProfessional Engineer (P.E.) license or eligibility preferredProficiency in utility-specific software systems including GIS, SCADA, OMS, and AMIStrong leadership, communication, and project management skillsAbility to manage multiple priorities in a fast-paced and evolving utility environmentMust possess a valid driver's license and be available for emergency response during outagesrecblid m25sbe7ia7n0ksria56psh95b37pzc