Service Writer
: Job Details :

Service Writer

We are seeking a friendly and organized Service Writer to join our team. As the key link between customers and technicians, you'll ensure a smooth service experience from start to finish — greeting guests, writing repair orders, explaining services, providing cost estimates with guiding customers towards recommendations, and keeping customers updated from drop-off to pick-up.

What We Offer

• 401(K)
• Dental Insurance
• Employee discount
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Vision Insurance
• Disability Insurance
• Paid Training

What You'll Do:

• Greet customers and listen to their vehicle concerns
• Write accurate repair orders and explain recommended services
• Explain and sell recommended services
• Communicate updates between customers and technicians
• Ensure services are completed on time and to customer satisfaction
• Maintain strong customer relationships through clear communication and follow-up

What We're Looking For:

• Previous customer service or automotive service experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• A positive, customer-focused attitude

About Beechmont Automotive Group

Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. We value teamwork, integrity, and growth—and we're proud to support our employees with the tools and training they need to succeed.

Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.

Employment is contingent upon successful completion of a motor vehicle report (MVR) check, background check, and drug screening.