Join Our Team!
At Ross, we are a leading off-price retail chain with a proven record of success and growth. We pride ourselves on providing customers with quality brands and trendy merchandise at incredible savings while creating an exciting shopping experience. If you're passionate about teamwork, career growth, and a commitment to diversity and community, we want you to bring your talents to our vibrant team!
Why Work With Us?
- Success
- Career advancement opportunities
- A friendly team-oriented environment
- A commitment to Diversity, Equity & Inclusion
About Us:
Our corporate headquarters is in Dublin, CA, and we operate multiple buying offices in New York City, Los Angeles, Boston, and 8 distribution centers across the nation. With $20.4 billion in revenues for 2023, we are proud to be a Fortune 500 company focused on providing a workplace that fosters learning and development.
Your Role:
The Overnight Inventory Associate is crucial to ensuring our customers have a positive shopping experience. This role involves making eye contact, smiling, and greeting customers courteously, treating fellow associates with respect, following company best practices, maintaining a clean work area, and ensuring merchandise is presented effectively.
Key Responsibilities:
- Prioritize safety and practice safe behaviors in every action.
- Keep a vigilant watch on the sales floor to create a safe shopping environment, promptly correcting or reporting any unsafe conditions.
- Treat everyone with courtesy and respect, always maintaining a friendly and professional demeanor.
- Assist customers with their needs, including being register-trained, answering questions, and providing assistance in a polite manner.
- Respond promptly to customer service inquiries and resolve issues with courtesy, escalating to store leadership as needed.
- Support the company brand through all interactions.
- Perform general cleaning tasks to maintain a hygienic shopping and working environment.
- Present new merchandise on the sales floor with urgency and according to visual guidelines.
- Understand and uphold loss prevention and merchandise protection standards.
- Handle cash, checks, and card transactions accurately, ensuring adherence to company policies at all times.
- Demonstrate a sense of urgency while carrying out tasks to drive productivity effectively.
Qualifications:
- Ability to communicate effectively with customers and team members in a friendly and respectful manner.
- Basic mathematical skills relevant to retail transactions.
Physical Requirements:
- Ability to operate various store equipment, including registers and PDAs.
- Must be able to spend the majority of work hours standing, walking, and moving about the store.
- Ability to bend, squat, kneel, climb, carry, reach, and stoop regularly; occasionally lift more than 25 pounds.
- Be able to use janitorial equipment and other assigned supplies effectively.
Join us at Ross and become a valued member of our team working to create exceptional shopping experiences!