Technical Support Analyst
: Job Details :

Technical Support Analyst

Nebraska Public Power District (NPPD) has an immediate opening for a Technical Support Analyst located at Cooper Nuclear Station in Brownville, Nebraska. Position closes September 2, 2025 at 11:59 p.m. Central Time. This position will report to the Administrative Services Superintendent.

Incumbent conducts broad-based regulatory-driven functions such as tracking and processing station procedure changes and maintenance of the source procedure files. Customer service skills required for assisting site workers with navigation of the procedure change process and retrieval of historical procedure change data. Meets Fitness for Duty requirements. Subject to call or carrying a beeper and supporting the Emergency Response Organization (ERO). Incumbent is accountable for miscellaneous other responsibilities as assigned or required.

Education, Training and Experience: Four year degree or two year degree with a minimum of two years' relevant experience (or) high school degree/GED with a minimum of four years' relevant experience. Nuclear experience preferred. Relevant experience is defined as clerical or administrative assistant experience with emphasis on use of MS Word templates, styles, macros, and track changes (strongly preferred).

Licenses and/or Certifications: None

Essential Duties & Responsibilities:

• Perform procedure word-processing while upholding the integrity of station commitments and regulatory obligations, the procedure change process, procedure writer's guide and established procedure templates and styles.
• Scan and edit drawings, create and edit equations and create and edit flowcharts.
• Proofread procedure changes and provide other peer checks per applicable TSG checklists.
• Maintain procedure change tracking and history in the Intranet Document Control System (IDOC), the historical wpd, doc, docx, and pdf files and procedures that are awaiting pre-implementation actions before they can be released.
• Provide customer support with Word (template, styles, macros, etc.), IDOCS and procedure change process questions and issues.
• Perform or participate in periodic self-assessments, audits and reports.
• ERO support assigned ERO duties to ensure the health and safety of the public are protected.

Accountable for other duties as assigned.

Core Competencies: Customer Focus Employees & Teamwork/Diversity & Inclusion Integrity/Excellence Public Service/Environmental Stewardship Safety

Salary Information: Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.

Pay Grade - 8 Monthly Typical Pay Grade Starting Salary Range: $4,062.00 - $4,976.00 Travel Required: None

Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.

Nebraska Public Power District is an Equal Opportunity Employer. We are an Equal Opportunity Employer who values the contributions of its diverse work force.

Benefits: Customers around the state know what to expect from NPPD quality, reliability and performance excellence. Our values also extend to the way we take care of our employees and their families. We remain on the leading edge by providing competitive benefits that respond to the diverse lifestyles of our people in an ever-changing world.

Salary: Nebraska Public Power District offers a competitive starting salary with opportunities for growth.

Retirement Savings: NPPD employees may participate in two retirement plan options a 401(k) plan and a 457(b) plan. Both plans allow for pre-tax or Roth contributions. After the first six months of employment, the 401(k) plan includes a generous matching contribution from NPPD. The five-year vesting period begins on an employee's hire date. Our retired employees are eligible for retiree healthcare benefits as well as a life benefit paid out to designated beneficiaries upon their passing.

Health & Wellness: At NPPD, we care about the health and wellness of our employees. We offer new teammates two competitive hospital / medical plan options to fit their lifestyle and family needs. We also make an annual contribution to employee Health Savings Accounts, which can be used to offset out-of-pocket expenses. Employees and their spouse are invited to participate in a variety of wellness initiatives offered throughout the year as a way to enhance their wellness, reduce health risks and promote healthy lifestyles.

Other Benefits: Employees earn vacation on a schedule commensurate with their years of service. We also offer paid holidays as well as personal and family medical leave, including birth mother recovery leave and parental child bonding leave. All full-time employees receive a life insurance policy equivalent to two times the participant's annual salary at no cost to the employee. NPPD also offers dental and vision insurance as well as personal accident, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, pre-paid legal/identity theft, and short-and long-term disability insurance plans. Additional benefits include college tuition reimbursement, relocation assistance and complimentary access to an Employee Assistance Program.