Front Desk Manager
: Job Details :

Required Skills & Experience

2 years of experience as a department head

Hospitality experience in a resort or hotel environment

Nice to Have Skills & Experience

Bachelor's degree

Job Description

A client in the hospitality industry is looking to add a Director of Front Office Operations to their team in Sedona, Arizona. They will be responsible for overseeing all front desk and guest service functions to ensure exceptional hospitality and operational efficiency. They will managing staff performance, training, scheduling, and collaborating with other departments. They will also contribute to administrative duties such as payroll, revenue strategy, and maintaining service standards. This resort has been newly rebranded from Diamond Resorts to Hilton Grand Vacations so they are looking to add a strong leader to have a focus in process improvement and transformation. They will be supporting a resort with around 200 rooms.