Full Time Patient Coordinator
Full Time Patient Coordinator at our Norwich Office. Previous healthcare experience is required along with teamwork experience and being detail oriented with a flexible schedule.
Schedule: Full time, 30+ hours per week. Monday through Friday, covering office hours. Open flexibility to help cover in a team environment is also needed.
Patient Coordinator/Medical Receptionist:
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
- Understand provider to patient flow and anticipate provider's next steps to the best of their ability.
- Perform inventory responsibilities and stocking of supplies and equipment as requested.
- Attend all in-house training and continued education opportunities.
Qualifications:
- Experience in the healthcare field is required.
- Experience as a medical receptionist preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relation and customer services skills.
- Must be professional, reliable and dedicated employee.
- Prefer prior experience working in a dermatology/medical environment.
- Open availability to work during weekdays and weekends.