Bruster s Ice Cream Manager / Assistant Manager (Westwood, NJ)
Compensation: $20+/hour
Schedule:35 40 hours/week, including nights, weekends, and weekdays
About Us:
Bruster s is a beloved neighborhood ice cream shop known for our fresh-made treats, friendly service, and family-oriented atmosphere. We take pride in serving premium ice cream and frozen desserts while creating a positive, energetic environment for both customers and team members.
Position Summary:
We are seeking someone experienced with a background in fast casual or quick service restaurants to help our current GM and Manager lead our team in Westwood, NJ. The ideal candidate thrives in a fast-paced environment, can effectively manage a team during peak service hours, and is passionate about delivering excellent customer experiences.
Key Responsibilities:- Supervise daily store operations, especially during busy periods with high customer volume
- Lead and motivate staff during shifts to ensure smooth and efficient service
- Assist with staffing, hiring, onboarding, and training of new team members
- Assist with managing the weekly staff scheduling
- Assist with placing weekly truck orders and maintain accurate inventory tracking
- Help develop, implement, and uphold operating policies and procedures
- Ensure product quality and consistency of all menu items
- Operate the cash register and assist with preparing cones, cups, sundaes, and other treats
- Maintain a clean and welcoming environment for both staff and guests
- While we have a full time ice cream maker in-season, this position will learn how to make ice cream and will be asked to help from time to time, especially during our winter season
Qualifications:
- Prior experience managing or supervising in a fast casual or quick service restaurant
- Proven ability to manage a team in high-pressure, high-traffic settings
- Availability to work a flexible schedule including nights and weekends
- Strong organizational skills and attention to detail
- Positive attitude and excellent communication skills
- Comfortable with both customer service and hands-on prep work
- Food service or retail experience strongly preferred
- Serv Safe food handlers certificate, or willingness to complete
Why Work With Us:
- Supportive, team environment
- Opportunity to grow with a locally owned business
- Get involved in making and serving a product people love
- Excellent leadership and growth opportunities