Front Desk Assistant
: Job Details :

#x 9; Answer incoming phone calls promptly and professionally; direct inquiries to team members Provide accurate insurance quotes over the phone using provided guidelines and tools Support daily office operations, including filing, data entry, and managing correspondence Assist with policy documentation, ensuring records are up-to-date Collaborate with agents and team members to deliver outstanding service Handle client inquiries with empathy, efficiency, and confidentiality Qualifications Experience in an administrative or customer service role preferred (not required) Strong verbal and written communication skills Excellent attention to detail and organization Friendly, professional demeanor and outstanding customer service skills Basic understanding of property/casualty insurance products or a willingness to learn Proficiency in Microsoft Office (Word, Excel) and general office technology Ability to operate email systems Opportunities Expand your knowledge of the insurance industry ...Front Desk, Assistant, Staffing, Technology, Insurance