Job Location : Albany,NY, USA
Description
Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions.
Work with sales staff to manage customers' needs on a daily basis
Effectively present solutions tailored to customers' needs
Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends
Take the lead in coordinating/developing/managing all aspects of customer support
Skills
Customer service, Customer support, communication and people skills, administrative support, administration support, customer service oriented, customer relationship management, customer experience, Support, Call center support, communication and organization skills, communication and computer skills, supply chain processes, supply chain
Top Skills Details
Customer service,Customer support,communication and people skills
Additional Skills & Qualifications
A competitive and motivated mindset and a passion for maintaining business relationships
Two Year Degree required
Coachable individual who can work in a fast paced environment
High energy , passionate individuals
Comfortable in a fast-paced, and results-oriented environment
Strong and effective communicator
Detail oriented with strong organization & a high level of urgency
Ability to think strategically about the personal impact to the client's long-term business strategy
Team-oriented individual, with a thirst and drive to compete for #1 every day
The position requires strong multitasking and communication skills ,
with responsibilities including:
Managing 100+ emails and 55-75 calls daily
Prioritizing and completing 50-100 tasks per day
Providing responsive and reliable customer service
Coordinating with warehouse staff and resolving package issues
Key
Qualities & Expectations
Accountability, reliability, and dependability are essential
Must be punctual, prepared, and consistent -no frequent call-outs
A Type A personality with a background in athletics or the food industry is ideal
Success often comes from candidates with hospitality or service industry experience (e.g., waiters, bartenders) due to their hustle and urgency
Work
Environment & Culture
Fast-paced, high-volume logistics environment
Culture of positivity, constructive feedback, and teamwork
Emphasis on hands-on training , listening, and asking questions
Strong internal promotion and advancement opportunities
Not a sales role
Pay and Benefits
The pay range for this position is $40000.00 - $42500.00/yr.
Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program
Workplace Type
This is a fully onsite position in Albany,NY.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.