Bellperson InterContinental Suites Hotel
: Job Details :

Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities FINANCIAL RETURNS Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. PEOPLE Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guest...Hotel, Bellperson, Suite