Surveillance Agent
: Job Details :

Endorsesthe business objectives, ethics and values of Harrahs Entertainment Inc. Operates a closed-circuit television (CCTV)system to monitors casino activities and prepares reports and logs. Presents evaluations of any observed illegalactivity to the proper departments and makes necessary recommendations. Makerecommendations and enforce state and federal regulations. Adheres to all department, company and Stateregulations, policies and procedures. Performs additional duties as assigned. Consistently demonstrates superior customer service skills to externaland internal guests by displaying Spotlight on Success behaviors and FOCU - Sskills. Maintains upbeat, positive attitude, friendly and helpful demeanor,positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact andfriendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebratescustomer wins. Is ready to serve andwell informed of daily facility hour...Surveillance, Agent, Security