Rooms Manager
: Job Details :

Ensure that the guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Essential Duties and Responsibilities. Assistant in the supervision of all Front Office Staff. Assistant in development of Rooms Division budget and revenue forecasts. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Assistant the Director of Front Office with Interviews, training & development, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of cus...Manager, Operations, Staff, Management, Housekeeping