Front Desk Agent
: Job Details :

Assist guests with arrival and departure from hotel, while providing positive guests experiences. The compensation for this position ranges from $31.43 - $41.90 an hour based on experience. Essential Duties and Responsibilities. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. - Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Verify and imprint credit cards for authoriza...Front Desk, Agent, Computer, Hotel