Patient Services Rep Resource Rehab
: Job Details :

Provides clerical support to assist in the delivery of quality health care services. Essential Functions. Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments. Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/ HER scanning. Actively participates in safety initiatives and risk mitigating measures where app...Patient Services, Rehab, Rehab, Patient, Health, Banking, Healthcare