IT Support Analyst IV (US)
: Job Details :

The IT Support Analyst IV provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area. Depth & Scope:Performs work on the access provisioning aspects of the application/system support. Acts as a Subject Matter Expert and references for team members or clients. Performs applications/systems under minimal management supervision that are moderate to highly complex. Performs problem determination including data gathering, analysis and resolution of client applications issues. Configures, and administers access provisioning requirements to satisfy business applications in co-ordination with appropriate stakeholders. Develops scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment. Gathers requirements from team and designs/identifies provisioning to satisfy end user requirements. Education & Experience: Bachelor's d...Support Analyst, IT, Support, Analyst, Application, Continuous, Technology, Banking