Iowa Heart Center Ames Front Desk
: Job Details :

Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image. - Demonstrates positive professional customer service in all patient, staff, and visitor contacts. - Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families. - Acknowledges patients rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations. - Participates in staff development activities and orientation as requested. - Proactively acts as patient advocate, responding to and working to resolve patient concerns. - Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs. - Operation of various...Front Desk, Equipment Maintenance, Banking, Healthcare, Patient, Medical