DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60004987
: Job Details :

This is technical work installing, implementing, maintaining, and supporting multiple computer systems for use by end-users including the hardware, software, networking, and communications components. This work includes on-site support and support of end-users that are working remotely. This position is not eligible for telework. This position will be part of an on-call rotation for after-hours support. EXAMPLES OF WORK Provides accurate, timely desktop computer technical work installing, implementing, maintaining, and supporting computer systems for use by end-users including the hardware & software components to both Department and outside agency customers. Coordinates work assignments with appropriate Department staff as well as other desktop support staff. Performs necessary follow-ups with customers to ensure that requests are handled efficiently and that quality solutions are provided and recognize or analyze priority issues for escalation. Providing detailed information regardin...Systems Analyst, Systems, Computer, Support Staff, Analyst, Desktop Support, Technology