Director, Software Engineering
: Job Details :

What you'll do... Are you passionate about pioneering cutting-edge technology, including Gen AI, that can revolutionize customer service experiences? Do you dream of creating innovative systems and products that will shape the future of customer service at the Walmart scale? As a Director of Software Engineering in Customer Engagement Services Technology team, you will hire, coach and lead a software engineering team to build highly performant, highly available software products using Gen AI to help hundreds of millions of Walmart customers resolve their contacts, save time and money. About Team: Customer Engagement Services - Technology. The Customer Engagement Services Technology team builds best-in-class customer service experiences for hundreds of millions of Walmart customers and customer service agents globally. We are a group of software engineers, data scientists, and machine learning experts pushing the boundaries of Gen AI technology in complex enterprise applications. The Cu...Software Engineer, Director, Software, Customer Engagement, Customer Service, Engineer, Retail