Welcome Center Rep
: Job Details :

As a. Welcome Center Representativeyou would be responsible for: - Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times,? Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. - Must reconcile tickets and bank inventory daily. - Thorough knowledge of local area and major attractions is a must. - Agents must perform confirmation calls for all pre-arrivals. - Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. - Answer phones professionally and with-in 3 rings. - And other assignments as requested by management. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life....Welcome Center, Retail, Hotel