Director, Business Systems & Support
: Job Details :

Business Requirements Management:- Collaborate with business stakeholders to gather and document clear and concise requirements based on operational needs and strategic goals.- Translate business requirements into functional specifications for IT teams to ensure effective system development. Systems Roadmap Development:- Develop and maintain IT roadmaps that prioritize enhancements and integrations for systems in scope, ensuring alignment with business objectives and strategic initiatives.- Ensure that technology investments deliver measurable value and support business growth.- Act as a liaison between business units and IT, guiding development efforts to ensure alignment with documented requirements for key systems.- Coordinate with IT teams to prioritize projects and allocate resources effectively to maximize system utilization.- Support and facilitate UAT processes for systems such as Customs Management and Mercury Gate, ensuring that changes meet business requirements and are re...Business Systems, Support, Director, Business Operations, Systems, Leadership