Supervisor, Retail Sales
: Job Details :

Include supporting staff management, maintaining compliance with policies and procedures, and fostering a welcoming and productive environment for customers and employees. Work is performed with latitude for independent judgment and action within the framework of Goodwills policies and procedures. Essential Functions: 1. Greet and assist customers and donors, ensuring prompt and courteous service within 10 seconds of entry .. Lead, train, and coach team members in daily retail operations, including cashiers, production staff, and donation attendants, to support efficiency and adherence to company procedures .. Oversee accurate pricing, sorting, and rotation of merchandise to maintain store and production standards .. Monitor and ensure the proper processing of donations, including categorization, pricing, and timely movement to the sales floor or storage .. Demonstrate the principles of DURT (Donor Urgent Response Team) with every donor interaction, ensuring world-class customer servic...Retail Sales, Supervisor, Sales, Retail, Operations, Donation