Customer Support Representative I
: Job Details :

Include, but are not limited to: Answering general lease questions pertaining to contract changes, invoices, insurance and pro-rata rental and various other contract documents. Answering Payments, sales and personal property tax questions. Calculate and communicate buyouts to customers, brokers and vendors. Create Satisfaction Letters. Produce payment histories and other documents. Explain the Assignment of Lease process. Explain and request cancellations of Uniform Commercial Codes. Manage the initiation and cancellation of automatic payments. Notate databases clearly and consistently. Support the processing and modification of vehicle titles. Provide exceptional customer service and support to our customers, partners and all levels of staff. Maintain confidentiality of all company information. Perform all other duties as assigned by management. Requirements:High school graduate or equivalent. Strong work ethic. Experience working in a call center setting. Regular and predictable atte...Support, Representative, Customer, Retail, Banking