Patient Access Representative
: Job Details :

Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in Luminis Health's policies and practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 1. Accurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. Demonstrates the ability to identify and register patient accurately into the Master Patient Index thereby reducing erroneous duplicate Medical Records. PAR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards. Demonstrates the ability to act appropriately on Real Time Insurance eligibility messages, including adding, removing, correcting, and terminating coverages. Demonstrates excellence in ensuring patients are provided with necessary regulatory information (i.e. HIPAA, Patient Rights Brochure, IMM, NOOS...Patient Access, Representative, Patient, Staff, Insurance, Medical, Healthcare