Dispatcher
: Job Details :

The Dispatcher/ Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement information, running CJIS and CORI queries. The Dispatcher/ Security Officer monitors closed-circuit television, alarm systems, multiple radio frequencies, foot traffic, maintains paper and electronic records, makes entries on a computer aided dispatching system. The Dispatcher/ Security Officer must exhibit professional standards and provide excellent customer service in all interactions. The Dispatcher/ Security Officer wears a Department-issued uniform and must follow the rules and regulations of the Department and the University. The Dispatcher/ Security Officer must pass a proficiency test at the completion of their training period. When Functioning As ...Dispatcher, Security Officer, Police Officer, Dispatch, Driver, Education, Training, Skills