Patient Experience Coordinator
: Job Details :

The Patient Experience Coordinator serves as a frontline ambassador for our hospital's commitment to service excellence. In this high-touch role, you will enhance the patient and family journey through proactive engagement, empathetic communication, and swift, real-time service recovery. By partnering across departments, you ensure each interaction reflects our values of compassion, respect, and quality - all while identifying opportunities for continuous improvement. MINIMUM QUALIFICATIONS Education: Bachelor's degree in Healthcare Administration, Communications, Hospitality, or related field (preferred). Experience: 2-3 years of customer service or patient relations experience in healthcare or hospitality. Knowledge and Skills: Individual must have excellent administrative, organizational, clerical skills and exceptional interpersonal skills. Must be computer literate with a working knowledge of MS Word, MS Office, and Excel applications. Physical Requirements: Must be able to perfor...Coordinator, Patient, Experience, Hospitality, Healthcare, Business Services