Patient Registration Specialist
: Job Details :

**Patient Registration Specialist**Sierra Nevada MemorialGrass Valley, California**Requisition ID** 2022-231173 **Employment Type** Full Time **Department** Patient Registration **Hours/Pay Period** 80 **Shift** Day **Weekly Schedule** Rotating Weekends, holidays as needed **Remote** No **Category** Billing and Scheduling**Overview**Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate, quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure the highest standard of health care to our patients and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 787 employees, 101 active medical staff, and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.**Responsibilities****Position Summary:**Employing excellent customer service skills, the Patient Registration Specialist is responsible for ensuring a positive patient experience throughout the registration, insurance verification, benefit analysis, and financial clearance process. Primary duties include appropriate patient identification, financially clearing patients during the pre-registration, registration, admission process and prior to discharge, counseling patients about their financial liability, verifying payer sources, assessing and referring patients to alternative payment sources, including the Payment and Billing Assistance Program as well as government and non-government based payment assistance programs.The Patient Registration Specialist ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered. In addition, the Patient Registration Specialist determines and collects the patient's financial liability and/or arranges payment plans.The Patient Registration Specialist is an information source for patients and families by explaining organization policies, patient financial responsibilities and Patient Rights and Responsibilities.**We offer the following benefits to support you and your family:**+ Health/Dental/Vision Insurance+ Flexible spending accounts+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft+ Adoption Assistance+ Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults+ Employee Assistance Program (EAP) for you and your family+ Paid Time Off (PTO)+ Tuition Assistance for career growth and development+ Retirement Programs+ Wellness Programs**Qualifications****Minimum Qualifications:**+ High School diploma, GED or equivalent+ Minimum 2 years of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related role+ Minimum 1 year of experience in customer service, preferably in a healthcare environment+ Thorough understanding of insurance policies and procedures+ Working knowledge of facility pricing structure and cost estimates+ Basic knowledge of ICD-10 and CPT terminology+ Working knowledge of medical terminology+ Able to perform basic mathematics for payment calculation+ Experience in requesting and processing financial payments+ Intermediate to advanced computer skills+ Excellent interpersonal, communication and customer service skills**Preferred Qualifications:**+ 3 years of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle-related role preferred+ Thorough knowledge of charity care programs as well as various government and non-government payment assistance programs preferred**Equal Opportunity**CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed toa diverse and inclusive workforce. All qualified applicants will be considered foremployment without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, marital status, parental status,ancestry, veteran status, genetic information, or any other characteristic protectedby law. For more information about your EEO rights as an applicant,pleaseclick here. (alentbrew.com/company/35300/img/v1\_0/EEOLawPoster.pdf)CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) ###-#### and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).CommonSpirit Health™ participates in E-Verify.Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.