Job Location : all cities,AK, USA
Call Center Customer Service Representative – Fully remote position working from home!San Diego Company is looking for Customer Service Representative – ALL areas outside of California welcome to apply!• $14/hr.- Room to grow!• Customer Service Representative• Hours Available: Flexibility is a must! 24/hr. 7 days a week call center – Need to be able to work ALL shifts NO restrictions NO accommodations***MUST HAVE –high-speed internet, internet speed test will be required.Qualifications:• Typically requires a minimum of 1+ years of related customer service experience in a fast-paced, call center or customer support environment.• Open to retail customer service, fast food and restaurant experience• Knowledge of Microsoft Office applications including Word, Excel and Outlook preferred.Job Description:As a customer service representative, you would assist customers whose vehicle have broken down and are in need of service. We are looking for people that are computer literate, great at active listening, flexible with work schedule (Call Center is open 24/7 days a week), responsible and have a positive/upbeat attitude. Spanish speaking bilingual skills are a plus. Every person filling this role has a great opportunity to grow with the company.· Outbound/Inbound calls from customers and service providers to enable the most customer friendly experience.· Demonstrate excellent interpersonal and customer service skills on the phone.· Ability to problem solve, particularly when confronted with a difficult and/or complex situations.· Utilize CRM technology to create new customer service requests.· Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.· Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer during their time of need.· Meet and strive to exceed monthly, quarterly and annual team goals.· MUST HAVE OPEN AVAILABILITY – this is a 24/7 call center – we are not able to accommodate any schedule restrictions or request for the first 4 months of employment.· MUST BE ABLE to complete 3 weeks of training without taking any time off!Job Type: Full-time/Contract to hire roleIf interested, please submit your resume along with 1-2 sentences why you'd be a good fit for this role to: ...@astoncarter.comAbout Aston Carter:At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.