Job Location : College Point,NY, USA
JOB TITLE: CASE MANAGER
FLSA: NON-EXEMPT
DIVISION: SERVICES
REPORTS TO: CASE MANAGER SUPERVISOR
LOCATION: COLLEGE POINT (QUEENS)
SUMMARY:
The Case Manager assesses clients needs, plans a course of action, links client to services and monitors progress for a 200+ bed womens homeless shelter. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine is required.
DUTIES & RESPONSIBILITIES:
+ Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
+ Meet weekly with client to assist with the achievement of individual service plan goals.
+ Coordinate services with Housing Specialist, other staff and external partners
+ Provide advocacy for individual clients around entitlements and services.
+ Provide crisis intervention, aggressive and supportive counseling to strengthen clients ability to make appropriate life decisions.
+ Document case management activities in accordance with agency and funding source guidelines and procedures.
+ Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
+ Achieve monthly placement quota, as assigned.
+ Facilitate workshops, groups and escort clients as applicable.
+ Attend staff meetings and trainings to enhance skills that are related to job function.
+ Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
+ Perform other related duties.
EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:
MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel.
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