Admissions Director
: Job Details :

Admissions Coordinator Skilled Nursing Facility Location: Independence, MO Job Type: Full-time

We are seeking a dynamic Admissions Coordinator to join our team! The ideal candidate is a motivated self-starter with at least 23 years of experience in a skilled nursing facility (SNF) and exceptional communication and organizational skills. We are a large skilled facility offering both short-term rehab and long-term care, with a strong commitment to outstanding customer service and quality care.

This is an exciting opportunity to join a growing healthcare company with a supportive culture, competitive salary, and comprehensive benefits.

Responsibilities:

• Collaborate with the Admissions Director to obtain and assess referral information, including complete clinical and financial details.

• Coordinate with the Business Office to ensure accurate and complete financial verification prior to admission.

• Conduct facility tours and engage families to ensure commitment and satisfaction.

• Manage the admission process, explaining policies, ensuring all paperwork is complete, and supporting a smooth transition.

• Track and communicate status of pending referrals and upcoming admissions to appropriate staff.

• Notify the Marketing Director of any referral source concerns or issues.

• Provide exceptional customer service and help orient new residents to the facility.

• Support floor staff with resident needs as schedule allows.

Qualifications:

• 23 years of experience in a SNF, subacute, rehab, or healthcare facility required.

• Active CNA license preferred.

• Excellent organizational and documentation skills.

• Strong telephone and communication skills with the ability to handle referrals and family inquiries.

• Knowledge of the managed care industry is a plus.

Customer Service Expectations:

• Maintain a professional image through appearance, speech, and conduct.

• Resolve concerns in accordance with company standards.

• Ensure protection of all resident rights.

Benefits:

• Competitive salary based on experience

• Health, dental, and vision insurance

• Paid time off & holidays

• Employee discounts

• Opportunity to be part of a supportive and team-driven culture

Schedule:

• 8-hour shifts

Commute/Relocation:

• Must be able to reliably commute or be planning to relocate to Independence, MO before starting work (Required)

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