Guest Service Agent
: Job Details :

Perform functions for the following programs: temporary access badges, landlord building access cards, lost & found, luggage storage, quarterly inspections for art and meeting rooms. Assist with site events in coordination with the conference services team and admins. Escalate problems associated with all building services, including: janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms. Submit work orders through appropriate channels. Work collaboratively with other service lines. Assist with projects and initiatives that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL. Perform additional job duties, as requested. Qualifications. Required. A high school diploma or GED 3 years of experience in hospitality, client/ Guest Experience (e.g., hotel, luxury retail, workplace concierge, or property management). Exceptional guest experience skills and professional presence with a genuin...Guest Service, Agent, Guest Experience, Hospitality, Service, Retail, Property Management