Call Center Operator I
: Job Details :

Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and Holidays - - - - This position is considered Campus Critical staffing - - The Call Center Operator is responsible for answering and directing calls that serve the medical, educational, and research facilities of the UAMS Campus in a call center environment. The Call Center Operator will also provide after-hours answering service for all UAMS outpatient clinics. Will assist with online physician call schedule changes as necessary. UAMS Call Center Operator will be required to activate emergency codes within the hospital and campus as necessary. This position will develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS. Qualifications:Minimum Qualifications:High School diploma/ GED PLUS two (2) years of customer service call center experience. Excellent customer service skills. Excellent verbal communication skills. Computer/basic keyboa...Operator, Call Center, Technology, Education, Skills