Client Service Representative
: Job Details :

We are a newly renovated 3 Doctor small animal hospital located in sunny Sarasota! VCA Lockwood Ridge Animal Hospital is AAHA accredited and we utilize minimal stress handling for every patient. We see exclusively dogs and cats, focusing on preventive medicine for every life stage. Our ideal candidate will greet clients and pets warmly, fostering a welcoming environment and calming experience. They will have excellent communication skills, be well organized, and be able to triage urgent cases appropriately. ESSENTIAL FUNCTIONS: - Customer service functions, including: greeting clients, answering multi-line telephones, and guiding clients and their pets to exam rooms - Scheduling and confirming appointments - Placing outbound calls for follow-ups and reaching out to prospective clients - Presenting and explaining fees, including processing payments - Recommending, selecting, and obtaining products and services, including prescriptions - Answering questions regarding products and service...Client Service, Representative, Service, Animal Care, Retail, Client