Pre-Registration Representative
: Job Details :

The Pre-Registration Representative is responsible for pre-registering all scheduled patients prior to presenting for their scheduled appointments. This position is responsible for obtaining complete and accurate demographic and insurance information for each patient in any and/or all registration settings Emergency Department, Outpatient, Admissions and Pre-Registration. The position ensures facility guidelines for the collection of patient deductibles, co-payments and/or coinsurance requirements are properly executed. Essential Functions Registration: Keeps abreast of new registration protocols. Meets competency standard for use of registration system. Obtains informed consent for each patient. Scans all id/ins cards and physician orders. Keep all PHI information protected. Customer Service: Treats internal and external customers with respect. Greets patients/visitors with a smile. Contributes to decreasing patient wait time. Escorts patients to destination when needed. Demonstrate...Registration, Representative, Customer Service, Retail, Healthcare, Patient, Insurance