PATIENT SERVICE REPRESENTATIVE
: Job Details :

Patient Service Representatives (PS - Rs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. The PSR serves as an ambassador of St. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. In addition, they are the first people to make an impression on our patients/visitors when they enter any of our facilities. JOB REQUIREMENTS Education: High School Diploma/ GED Experience: PS - Rs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Certification: Medical Terminolog...Patient, Representative, Healthcare