LA Kings - Sr. Director, Business Intelligence & Customer Analytics
: Job Details :

The Sr Director BI & Customer Analytics is responsible for advancing the organization's data and analytics ecosystem to drive revenue growth, enhance fan engagement, and optimize the customer lifecycle. This individual will serve as the primary architect and owner of business intelligence, CRM, and CDP platforms translating data into actionable insights that support performance marketing, audience growth, and sales enablement. The strategic leader will have a particular focus on collaboration with the marketing and sales teams to embed real-time data and insights within the fan journey, personalize communication touchpoints, and develop high-conversion lead cycles. Essential Functions Develop and manage an enterprise-wide analytics infrastructure to deliver timely, actionable insights across all business units. Create dynamic dashboards for key stakeholders across marketing, ticketing, partnerships, and senior leadership, build predictive models to forecast revenue and customer behavio...Director, Analytics, Business, Intelligence, Customer, Marketing, Technology