Usher/Ticket Taker
: Job Details :

Provide a safe, enjoyable, and comfortable environment for all visitors to Progressive Field through each fan interaction. Cultivate positive experiences through outstanding customer service while managing ticket scanning, overseeing crowd control, and prioritizing safety. Embrace the creation of memories, celebration of families, and the connection of generations of fans while striving to create a welcoming and vibrant ballpark atmosphere. RESPONSIBILITIES & DUTIES: Deliver outstanding customer service by actively engaging, welcoming, directing, addressing questions, and resolving complaints for all guests at Progressive Field. Welcome and engage with guests appropriately upon entry and exit Monitor all areas of the ballpark to maintain order and safety while providing the highest level of customer service Learn and understand the Tickets.com scanning equipment, ticketing policies, and ticketing procedures at Progressive Field Initiate proactive interactions with guests, wearing a smi...Ticket, Usher, Customer Service, Business Services, Ballpark