Patient Experience Director
: Job Details :

Drive changes needed for quality improvement Conduct qualitative assessments to maintain a continuous understanding of patient and caregiver experiences Collaborate with management and frontline staff to foster an environment conducive to healing Oversee patient rights initiatives and ensure compliance with legal mandates Develop and implement data-driven strategies to identify issues and facilitate timely resolutions Partner with external accrediting bodies and regulatory agencies to ensure compliance Support departmental operations and personnel management as needed Analyze and interpret data related to patient experience, employee engagement, and complaint/grievance management Requirements Proven ability to collaborate with diverse teams Bachelors degree in Healthcare Science, Business, or Communication from an accredited institution Experience in project coordination, facilitation, and leadership Demonstrated ability to analyze and interpret data Exceptional interpersonal, problem...Director, Patient, Experience, Business Services, Staffing, Management