Customer Service Representative
: Job Details :

Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. Essential Functions: Courteously answer incoming telephone calls and assist walk-in customers. Utilizes the ADDS E 3 system for customer account maintenance, setting up new accounts, and updating customer logs. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Develop a thorough knowledge of all departments, products, services, and delivery schedules. E...Customer Service Representative, Customer Service, Representative, Office Manager, Retail, Computer