Project Manager II
: Job Details :

Job SummaryThe Project Manager will work closely with cross-functional teams to support the development, implementation, and growth of offline and online Beauty Tech devices and services. This role encompasses new country launches, global application updates, KPI trend analysis, data reporting, and identifying opportunities for growth in device and service usage.Key Responsibilities

Service Expertise

Develop a deep understanding of brand localization kits and capabilities, including usage, configuration, technology, analytics, data capture, and support models

Stay informed about release updates and brand goals/objectives

Understand the customer journey flow across both online and offline channels

Localization Coordination

Develop and manage rollout roadmaps in collaboration with brand key stakeholders and regional leaders

Coordinate market kick-offs and facilitate weekly status calls with all stakeholders

Facilitate cross-team collaboration involving brand teams, Global teams, regional IT, and local teams to monitor localization activities

Conduct weekly check-ins with markets undergoing localization to ensure projects stay on track

Serve as the liaison between the brand and the global team

Lead monthly calls with zone heads to review device usage and identify improvement areas

Support ad-hoc local eventing and activations utilizing Beauty Tech

Reporting

Track localization progress weekly and report key milestones to the Beauty Tech team

Identify trends, patterns, and opportunities to optimize Beauty Tech strategies and increase usage

Tech Maintenance

Support collection and management of local change requests in coordination with Global teams

KPIs and Growth

Ensure adherence to brand guidelines to maximize KPI achievement and growth

Collaborate with local teams to define activation plans supporting tool and service launches

Required Qualifications

Proven experience managing multi-stakeholder technology implementations, preferably in Beauty Tech or related consumer technology fields

Strong project management and cross-functional collaboration skills

Data analysis and reporting proficiency to derive insights and guide strategy

Excellent communication and coordination skills to liaise across global and local teams

Ability to manage multiple projects and timelines effectively

Preferred Qualifications

Experience with beauty or consumer goods brands

Familiarity with omni-channel customer experiences

Knowledge of brand localization processes and technology stacks