Job Type Full-time Description The Application Specialist reports to the Chief Information Officer and plays a key role in designing, implementing, and optimizing technology solutions that support organizational goals. This position combines hands-on application development with cross-functional project leadership and process improvement. The specialist collaborates with teams across the organization to deliver data-driven tools, streamline operations through automation, and enhance user experience. This role is instrumental in translating business needs into technical solutions that drive efficiency, accuracy, and informed decision-making. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES
- Design, develop, modify, and maintain custom applications to support business processes and evolving user needs.
- Build and automate dashboards and reporting tools using data from multiple systems to enable data-driven decision-making.
- Create and manage digital workflows and automations using platforms such as Webauthor and Power Platform; maintain technical documentation and models.
- Collaborate with business leaders and cross-functional teams to gather requirements and translate them into actionable, user-focused solutions.
- Lead technology-driven projects from planning through implementation, managing timelines, stakeholder communication, and successful delivery.
- Identify and implement process improvement opportunities to streamline operations, reduce manual tasks, and improve user experience.
- Deliver individual and group training; provide ongoing support for users and promote adoption of technical solutions.
- Evaluate existing technology solutions and recommend strategies to maximize investments.
- Stay current with emerging technologies and assess for innovative integration.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
- Bachelor's or Associates degree from an accredited institution in Mathematics, Data Analytics, Economics, Computer Science, Statistics, Business, or related field; or equivalent experience in database systems or a combination of education and experience.
- Ability to exemplify our Core Values of Integrity, Equity, Accountability, Collaboration, Innovation, Transparency, Consistency and Benevolence.
- Proven ability to connect with a diverse population.
- Ability to identify and resolve problems in a friendly, professional, and timely manner.
- Knowledge of Best Practices regarding customer service skills.
- Visualization skills using Microsoft Power Tools, Tableau.
- Understanding of APIs, SQL, data warehousing and visualizations.
- Motivated, self-starter with a history of completing projects within scope.
- Not-for-profit experience a plus.
- Strong initiative and ability to manage multiple projects as well as strong follow through skills.
- This position requires successful completion of the level 2 background screening standards as outlined in s. 435.04, F.S.
Physical Activity/ Work Environment
- Work Environment: This job primarily operates in a general office setting. This role routinely uses standard office equipment such as computers, phones, and copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, providers, and the public in person and via telephone and email.
- Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods at a desk, utilizing a computer, and reviewing online and paper documents.
Salary Description $49,810 to $66,029 per year