Consumer Access Specialist
: Job Details :

Job Description - Consumer Access Specialist (25031896)

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time (36 hours)

Shift: Days, weekends, 9 am - 9:30 pm on Friday, Saturday, Sunday. You will receive an additional $3 per hour differential on top of your base hourly rate.

Location: 9395 CROWN CREST BLVD, Parker, 80138

The role youll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors, edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining respectful relationships with all. Provides PBX (switchboard) coverage and support as needed.

The value youll bring to the team:

• Proactively seeks assistance to improve responsibilities assigned to their role.
• Maintains working relationships with clinical partners to ensure open communication, enhancing the patient experience.
• Provides timely coverage of assigned work areas to ensure prompt patient service and availability for registration needs. Arranges relief coverage during extended absences.
• Meets and exceeds productivity standards set by department leadership.
• Certified Healthcare Access Associate (CHAA)